What's new in Gist

Uncover our latest and greatest product updates.

New
August 05, 2020

No more Google Hangouts link when Zoom is connected

That's right. No more confusion for your meeting invitees as to which conference link to join.

Previously, by default, a Hangouts video conference link automatically gets added to all new Google Calendar event - even if you have your Zoom account connected.

Going forward, if you have your Zoom account connected and have it set as the meeting link location, we'll be removing the Google Hangouts link from the invitation.

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New
July 28, 2020

Block disposable and free email submissions in custom bots

You can prevent visitors with email addresses at certain domains from submitting their email in custom bots.

When a visitor attempts to enter a blocked domain in the Email Capture block, they will see a message asking them to enter a business email address.

You can select exactly how many times to ask for a valid email and also choose between filtering out spam domains as well as non-business emails (ex. Gmail or Hotmail addresses).

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New
July 21, 2020

Personalize your Custom Bot messages in real time with data attributes πŸ˜ƒπŸ€–

Greet your customers by name and tailor responses based on the information you collect with Custom Bots to provide a more personalized customer experience.

When editing text content in a bot message, you'll find the option in the text editor to add personalization tags to your content.

Real-time updates

As visitors submits their details on your site, their personalization tags will update in real-time.

For example, if on the first step of a bot flow, you ask for the visitors first name, you can start using their first name tag in the messages when they reach the 2nd step of your bot flow, right after submission.

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New
July 14, 2020

Introducing Gist’s Visual Bot Builder

It’s an exciting day! We’re pleased to announce our BIGGEST update ever - a completely revamped Visual Bot Builder.

This will transform the way you design and create completely customizable chatbots on your website in minutes.

For those who haven’t used chatbots before, Gist Bots run on your website, helping guide your valuable website visitors to the right outcome for you and for them, without any manual human intervention. For example, the new Chatbots can:

  • Qualify leads on your website without forms and push them to your CRM.
  • Connect to your sales team’s calendars to pull availability and book meetings after a lead is qualified.
  • Route new leads to the right teams or teammates by geo location, company size or more.
  • Engage only the leads you want using advanced targeting and enrichment.
  • Sign up visitors for a webinar, or add them to a drip campaign.
  • Prioritize and route new conversations for more efficient support.

All this will be done, all by itself, right there and then inside the Gist Messenger.

This is just the tip of the tip of the iceberg. Because Bots are fully customizable for your business, there are so many powerful use cases.

We believe these new Gist chatbots will help our customers generate more pipeline and close more deals by deliver a superior, real-time buying experience, right on your website. With the competition only a click away, the companies that delivery the most seamless buying experience are the ones that will succeed.

If you’re as excited as we are about how chatbots can grow your business, you can get started right away.

Learn more about the new builder here. And learn how to create your first bot here.

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New
June 30, 2020

Send proactive chat messages faster with saved snippets πŸ“¬ πŸ’Ύ

Now you can save the content of messages you send frequently, making it easy to reach out to customers with common requests, updates, and more.

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New
June 23, 2020

Add Gist Contact Profile URLs to your CRM Easily

If you use Gist alongside a CRM or an internal system and have wanted a way to easily add a link to your Gist contact profiles, this update makes it super easy to do so.

In the past, your contact profile URLs look something like this:

https://app.getgist.com/projects/[YOUR_WORKSPACE_PORTAL_ID]/contacts/[CONTACT_ID]

and that "CONTACT_ID" part is a Gist generated unique identifier for each contact. And that made it nearly impossible to link to your contact profiles and instead you had to search for the contact from the contacts list every time.

Going forward, you can access the contact's profile using the contact's email address like this:

https://app.getgist.com/projects/[YOUR_WORKSPACE_PORTAL_ID]/contacts/[EMAIL_ADDRESS]

You can use this in notification emails sent via workflows, for instance.

This code below will create a direct link to the Contact profile (for users that are currently logged into your workspace)

Profile: <a href="https://app.getgist.com/projects/_/contacts/{{ subscriber.email }}">https://app.getgist.com/projects/_/contacts/{{ subscriber.email }}</a></p>

Let us know what you think :)

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